Terms & Conditions — SQEase Legal

Plain-English summaryBy creating an account you agree to these terms. SQEase is a study tool, not legal advice, and we don't promise you'll pass the SQE. You can cancel any time, and consumer law gives you a 14-day cooling-off period with a full refund on every plan. Where you cancel depends on where you subscribed: Account → Billing for website plans, Settings → Apple Account → Subscriptions for plans bought in the iOS app.

01The agreement

These Terms form a legally binding contract between you ("you", "your") and Finlay Salisbury, a sole trader trading as SQEase ("SQEase", "we", "us", "our"). Address for service of documents: 2 Rodney Street, London N1, England. Email: hello@sqease.uk.

By creating an account, accessing or using the platform you confirm you have read, understood and agree to be bound by these Terms, our Privacy Policy, our Acceptable Use Policy, our AI Content Disclaimer and our SRA / SQE Disclaimer. If you don't agree, do not use SQEase.

02Description of service

SQEase is an online subscription platform that uses a multi-stage artificial-intelligence pipeline to generate Single Best Answer questions, explanations, and tutoring responses for candidates preparing for the Solicitors Qualifying Examination 1 (SQE1). The platform includes:

A Practice Questions area with practice and timed Mock modes.
A Knowledge Library for built-in and user-uploaded study materials.
Lex, your AI Tutor, that helps configure exams and explain answers.
A Performance Dashboard with topic-level analytics.

Note on Features and Limits: Access to specific features (such as Lex's advanced tutoring capabilities versus standard exam configuration), content libraries, and usage limits (e.g., the number of quizzes you can generate) are determined by your selected subscription tier. The specific inclusions, exclusions, and limitations for each tier are detailed on our Pricing page, which is incorporated by reference into these Terms.

Features may be added, changed or removed at our discretion. Material reductions in functionality on a paid plan entitle you to a pro-rated refund (see §6).

03Your account & obligations

You must be 18 or older to use SQEase. You agree to:

Provide accurate registration information and keep it current.
Keep your password confidential and notify us immediately of any unauthorised access.
Use SQEase only for lawful, personal study purposes.
Comply with our Acceptable Use Policy — particularly the prohibition on sharing, reselling or scraping questions.
Not upload content that infringes third-party copyright, contains personal data of others, or breaches confidentiality.

04Subscriptions & auto-renewal

How you pay depends on where you subscribed. If you subscribed on our website, Stripe takes the payment and we are the seller. If you subscribed in our iOS app, Apple takes the payment and Apple Distribution International Ltd. is the seller. Either way, your plan renews automatically at the price shown at sign-up until you cancel.

Monthly plans renew every calendar month.
Quarterly plans renew every 3 months.
6-monthly plans renew every 6 months.
Legacy annual plans are no longer sold. If you are still on one, it renews every 12 months.
For quarterly, 6-monthly and legacy annual plans bought on our website we email a renewal reminder before each charge. Monthly plans do not get one.
For plans bought on our website, price changes apply only to renewals after at least 30 days' notice, and you can cancel anytime in Account → Billing. Your plan remains active until the end of the current period.

If you subscribed in the iOS appApple Distribution International Ltd. is the seller and takes the payment, so we never hold your card details and cannot charge you. Manage or cancel your subscription in Settings → Apple Account → Subscriptions on your device: Account → Billing cannot cancel an App Store subscription, and closing your SQEase account does not stop an Apple charge. Apple emails you a receipt for every charge, and runs its own price-change notice: at least 27 days before a higher price takes effect on a monthly plan, and at least 60 days on a quarterly or 6-monthly plan, asking for your consent where Apple requires it. Our 30-day notice above applies to website plans; on the App Store, Apple's notice period governs. Your plan stays active until the end of the period you have paid for.

05Cooling-off period

Your 14-day cancellation rightUnder the Consumer Contracts Regulations 2013 you have a 14-day right to cancel from the day you subscribe. It applies to every plan length: monthly, quarterly, 6-monthly and legacy annual.

Plans bought on our website. Cancel within that window and we refund everything you paid, in full.

Plans bought in the iOS app. Apple is the seller and holds the payment, so this right is exercised against Apple and Apple makes the refund. Apple's cancellation form for UK customers is addressed to Apple Distribution International Ltd. Request it through the Report a Problem link on your Apple receipt, or at reportaproblem.apple.com. If Apple declines and you believe you are entitled to a refund under UK consumer law, email hello@sqease.uk and we will deal with it. Nothing in these Terms removes a right you have by law.

The cooling-off period applies when you first take out a paid subscription; it does not restart on each renewal. See the Refund & Cancellation Policy for what applies after it ends.

06Refunds & cancellation

For full details see our Refund & Cancellation Policy. In summary, for plans bought on our website:

Monthly plans: after the cooling-off period, no refunds for partial months; you keep access until period end.
Quarterly, 6-monthly and legacy annual plans: after the cooling-off period, pro-rated refund if you cancel within 30 days of payment and have used the service for fewer than 50 questions.
Service failure: full refund for any period during which the platform was materially unavailable.

Plans bought in the iOS app. Apple took the payment, so Apple decides and makes any refund under its own policy. Request one through the Report a Problem link on your Apple receipt, or at reportaproblem.apple.com. Cancelling in Settings → Apple Account → Subscriptions stops the next charge but does not by itself refund the period you are in. If Apple declines and you believe a refund is due, email hello@sqease.uk.

07AI-generated content

SQEase questions, explanations and tutor responses are generated by AI models and pass through our 5-stage verification pipeline. Despite this, AI output can contain factual errors. You agree to:

Use SQEase as supplementary study material, not as legal advice or your sole revision source.
Verify any legal claim against current statutes, case law and official SRA materials before relying on it.
Report suspected errors via the in-app feedback button so we can re-verify.

See our full AI Content Disclaimer for details.

08SRA & SQE disclaimer

Not affiliated with the SRASQEase is not affiliated with, endorsed by, or approved by the Solicitors Regulation Authority. SQE® is a registered trademark of the SRA. Using SQEase does not satisfy any SRA qualification requirement, nor does it guarantee exam success.

The full SQE qualification pathway requires a degree (or equivalent), passing SQE1, passing SQE2, completing two years of Qualifying Work Experience, and meeting character & suitability requirements. SQEase covers SQE1 Functional Legal Knowledge only. See our SRA / SQE Disclaimer.

09Intellectual property & user data

All original SQEase content is owned by us or our licensors and protected by copyright. You receive a personal, non-transferable, non-exclusive licence to use the platform for your own SQE preparation only.

You may not: reproduce, redistribute, resell, scrape, reverse-engineer, train other AI models on, or share externally any SQEase content. You retain ownership of materials you upload and grant us a limited licence to process them solely to provide the service.

Optional profile details: You may be asked to provide professional and study details (such as study method, funding method, workplace, training contract status, education provider, and intended area of law). These are optional, are stored on your account profile where you can edit or remove them at any time, and are used only to personalise your experience. We do not sell this information. See our Privacy Policy for how it is handled.

10Limitation of liability

Nothing in these Terms excludes liability for death, personal injury, fraud, or any other liability that cannot lawfully be excluded under English law (including your statutory rights under the Consumer Rights Act 2015).

Subject to that, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect or consequential losses, lost study time, or exam outcomes.

11Termination

You can close your account at any time from Account → Settings. We may suspend or terminate your access if you breach these Terms, our Acceptable Use Policy, or applicable law.

12Governing law & disputes

These Terms are governed by the laws of England & Wales. The courts of England & Wales have exclusive jurisdiction.

Before going to court we encourage you to email hello@sqease.uk so we can try to resolve the dispute informally.

Questions?If anything here is unclear, email hello@sqease.uk. We'd rather explain than have you guess.